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Legal IT – Targeting Excellence

About Me

This year I will have been thirty two years in the IT industry.  My first twenty years were predominantly in IT Services including time with IBM and as a Director in the Outsourcing division of Accenture. I also spent some time on ‘the other side of the table’ as Group IT Director of SMG (newspaper publishing and television broadcasting).

For the past twelve years I have been an independent IT management consultant advising IT executives on IT Strategy, IT Transformation and IT Optimisation. Most of my consulting has been with large banks and financial institutions but latterly I have worked in the SME  and legal sector – where the challenge is bringing the structure and discipline that is so necessary in the large corporate world to the middle market environment.

IT Building,  IT Transformation  &  IT Fixing

Accenture – Outsourcing Production Services Director at South East Electricity. Transforming IT Service Delivery to ensure renewal of outsourcing contract.

Group IT Director at Scottish Media Group – Creating new IT capability from three companies to support M&A business strategy and digital broadcasting revolution.

Integration Director – creating single IT capability after merger of Bank of Scotland Corporate & Business divisions

IT Service Transformation at HBOS Group Technology

Founder member of IT Executive management team at Tesco Bank – building a totally new end-to-end IT capability.

IT Strategy review and outsourcing procurement and contracting for HBJ (mid sized law firm in Edinburgh).

IT capability refresh as Interim IT Director at Shepherd and Wedderburn.

IT Service Transformation and server management outsourcing procurement at Buy As You View (mid sized financial services company in Wales)

IT Service Redevelopment at SQA (Scottish Qualifications Authority)

IT Offshore Outsourcing for major Scottish Plc.

Building a new ‘extended’ IT capability at Sainsbury’s Bank based on a heavily outsourced model

Mark Fawdon


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